# NousResearch/hermes-agent · Dashboard chat stuck; fix for custom provider sessions

## Open now

- Nothing open on GitHub.

These items concern Dashboard /chat sessions failing to start (stuck on 'Setup Required' or queued indefinitely) when using custom endpoints or providers, while CLI works fine. Includes a reported fix allowing Dashboard chat to initialize correctly with custom providers.

## TL;DR

- 3 member(s): 0 open issue(s), 1 closed issue(s), 0 open PR(s), 1 merged PR(s), 1 PR(s) closed without merging.
- A fix was merged to main in PR #110234. Verify it addresses your case.
- **Recommended:** read PR #110234 (and any competing PRs below) before filing. Confirm the merged change covers your symptom.

## Maintainer resolution verdict

- Internal-tracker verdict over this cluster's issue members: `resolved` · deciding PR(s): `pr-110234`. This is distinct from the fix status above. Weigh it yourself.

## How this cluster was grouped

- Link evidence (`STRUCTURAL_SPANNING`): every member is connected by structural evidence: shared changed files, or a closing/superseded reference.
- Pairwise link density `0.67`: the share of member pairs that carry a link, counting a structural link in full and a relevance-only link at 0.36. `1.00` means every pair is linked.

## Closed / duplicate issues

- #108383: Dashboard chat (/chat) sessions never go live: stuck "Setup Required"/queued forever, while CLI (hermes chat) works fine on same gateway

## Prior & competing PRs

- **#110234: Dashboard /chat stops parking on Setup Required for custom endpoints; Desktop tab + on named local profiles keeps session controls (#108383, #108369, salvage #102840)**. merged to main · fix tier `verified`
  - maintainer direction: category `merged`
  - files: `apps/desktop/src/app/session/hooks/use-session-actions.test.tsx`, `apps/desktop/src/app/session/hooks/use-session-actions/index.ts`, `apps/desktop/src/app/session/hooks/use-session-actions/utils.ts`, `apps/desktop/src/store/session.ts`, `hermes_cli/auth.py`, `tests/hermes_cli/test_resolve_provider_custom_endpoint.py`
- **#108408: fix(gateway): let Dashboard chat start with custom providers**. closed without merge
  - maintainer direction: category `implemented_elsewhere`; implication `superseded`; refs `271515b18c`, `#108383`, `#107922`, `#107918`

## Fix status

- Merged to main in PR #110234 (cited above). No release data is tracked. Verify downstream.
- Fix last verified (merged) `2026-09-13`.