Gateway platform reconnect retry reliability fixes

NousResearch/hermes-agent · cluster 12607 · gateway

Data as of

Nothing open on GitHub. Fix merged in #35387. Check it covers your case.

The short answer

0open issues
0open PRs
7items grouped
Known?
Yes. 7 related items grouped here, 2 issues already closed.
Fix event
A fix was merged to main in PR #35387. Check it covers your case. No release data is tracked.
Tracker
The maintainers' tracker marks this partially resolved, deciding PR #26600. That is separate from the fix event.
Still open
Nothing open on GitHub.

These issues and PRs address problems where the gateway's reconnect watcher would permanently stop retrying platform connections after a limited number of failures or prolonged network loss. The work focuses on ensuring retryable platforms remain queued and reconnect attempts continue indefinitely through transient network and DNS failures.

Open issues0

No open issues.

Open PRs0

No open pull requests.

Fixes on record

Merged to main. A stamp counts the issues a fix is linked to.

  • #26600 fix(gateway): keep running when platforms fail; add per-platform circuit breaker + /platform

    merged to mainSuggested link · files and diff not shown

  • #35387 fix(gateway): never auto-pause platforms on transient network/DNS failures

    merged to main

    files: gateway/run.py, tests/gateway/test_platform_reconnect.py

    Show the diff
    • gateway/run.py
      @@ -1734,9 +1734,9 @@ def __init__(self, config: Optional[GatewayConfig] = None):
               # as a fallback when a fresh config read transiently returns an empty
               # model (e.g. an mtime-keyed config-cache miss during a post-interrupt
               # recovery turn). Without this, the agent is built with model="" and
      -        # every API call fails HTTP 400 "No models provided" — the session
      -        # goes silent until the user manually re-sends. See #35314. The "*"
      -        # key holds a process-wide last-known-good for first-seen sessions.
      +        # every API call fails HTTP 400 "No models provided" — the session goes
      +        # silent until the user manually re-sends. See #35314. ``"*"`` holds a
      +        # process-wide last-known-good for sessions seen for the first time.
               self._last_resolved_model: Dict[str, str] = {}
               # Overflow buffer for explicit /queue commands.  The adapter-level
               # _pending_messages dict is a single slot per session (designed for
      @@ -2502,8 +2502,8 @@ def _resolve_session_agent_runtime(
               # successfully resolved for this session (or, failing that, the most
               # recent one resolved process-wide). Building an agent with model=""
               # makes every API call fail HTTP 400 "No models provided" and the
      -        # session goes silent until the user manually re-sends. getattr guards
      -        # against bare test runners built via object.__new__.
      +        # session goes silent until the user manually re-sends. ``getattr``
      +        # guards against bare test runners built via ``object.__new__``.
               _last_good = getattr(self, "_last_resolved_model", None)
               if _last_good is not None:
                   if not model:
      @@ -2818,10 +2818,12 @@ def _pause_failed_platform(self, platform, *, reason: str = "") -> None:
               """Mark a queued platform as paused — keep it in ``_failed_platforms``
               but stop the reconnect watcher from hammering it.
       
      -        Used by the circuit breaker after ``_PAUSE_AFTER_FAILURES`` consecutive
      -        retryable failures, and by ``/platform pause <name>`` for manual
      -        intervention.  Paused platforms are surfaced in ``/platform list``
      -        and resumed with ``/platform resume <name>``.
      +        Used by ``/platform pause <name>`` for manual operator intervention.
      +        Paused platforms are surfaced in ``/platform list`` and resumed with
      +        ``/platform resume <name>``.  Note: the reconnect watcher does NOT
      +        auto-pause — retryable (network/DNS) failures keep retrying at the
      +        backoff cap indefinitely so a transient outage self-heals without
      +        manual intervention.
               """
               info = getattr(self, "_failed_platforms", {}).get(platform)
               if info is None:
      @@ -5899,15 +5901,17 @@ async def _platform_reconnect_watcher(self) -> None:
               """Background task that periodically retries connecting failed platforms.
       
               Uses exponential backoff: 30s → 60s → 120s → 240s → 300s (cap).
      -        Retryable failures keep retrying at the backoff cap indefinitely
      -        — but if a platform fails ``_PAUSE_AFTER_FAILURES`` times in a row
      -        without ever succeeding, it is *paused*: kept in the retry queue
      -        but no longer hammered.  The user surfaces it with ``/platform list``
      -        and resumes it with ``/platform resume <name>``.  Non-retryable
      -        failures (bad auth, etc.) still drop out of the queue immediately.
      +        Retryable failures (network/DNS blips) keep retrying at the backoff
      +        cap indefinitely — they self-heal once connectivity returns, so a
      +        transient outage never requires manual intervention. Non-retryable
      +        failures (bad auth, etc.) drop out of the queue immediately. The
      +        circuit breaker (``_pause_failed_platform`` / ``/platform pause``)
      +        remains available for manual operator control via ``/platform list``
      +        and ``/platform resume <name>``, but is no longer triggered
      +        automatically — auto-pausing a recovered platform was the cause of
      +        bots silently staying dead after a transient DNS failure.
               """
               _BACKOFF_CAP = 300  # 5 minutes max between retries
      -        _PAUSE_AFTER_FAILURES = 10  # circuit-breaker threshold
       
               await asyncio.sleep(10)  # initial delay — let startup finish
               while self._running:
      @@ -6002,14 +6006,14 @@ async def _platform_reconnect_watcher(self) -> None:
                                   "Reconnect %s failed, next retry in %ds",
                                   platform.value, backoff,
                               )
      -                        if attempt >= _PAUSE_AFTER_FAILURES:
      -                            self._pause_failed_platform(
      -                                platform,
      -                                reason=(
      -                                    adapter.fatal_error_message
      -                                    or "failed to reconnect"
      -                                ),
      -                            )
      +                        # Retryable failures (network/DNS blips) keep retrying
      +                        # at the backoff cap indefinitely — they self-heal once
      +                        # connectivity returns. We do NOT auto-pause them: a
      +                        # transient outage must never require manual `/platform
      +                        # resume` to recover. Non-retryable failures (bad auth,
      +                        # etc.) already drop out of the queue via the
      +                        # `not fatal_error_retryable` branch above, so anything
      +                        # reaching here is by definition retryable.
                       except Exception as e:
                           self._update_platform_runtime_status(
                               platform.value,
      @@ -6024,8 +6028,9 @@ async def _platform_reconnect_watcher(self) -> None:
                               "Reconnect %s error: %s, next retry in %ds",
                               platform.value, e, backoff,
                           )
      -                    if attempt >= _PAUSE_AFTER_FAILURES:
      -                        self._pause_failed_platform(platform, reason=str(e))
      +                    # A raised exception during reconnect (connect timeout, DNS
      +                    # resolution failure, etc.) is inherently transient — keep
      +                    # retrying at the backoff cap rather than auto-pausing.
       
                   # Check every 10 seconds for platforms that need reconnection
                   for _ in range(10):
    • tests/gateway/test_platform_reconnect.py
      @@ -294,19 +294,20 @@ async def fake_sleep(n):
               assert runner._failed_platforms[Platform.TELEGRAM]["attempts"] == 2
       
           @pytest.mark.asyncio
      -    async def test_reconnect_pauses_after_circuit_breaker_threshold(self):
      -        """After enough consecutive retryable failures, the watcher should
      -        *pause* the platform (keep it in the queue but stop hammering it),
      -        not drop it. The user resumes via /platform resume.
      +    async def test_reconnect_never_auto_pauses_retryable_failures(self):
      +        """Retryable failures (network/DNS) must keep retrying indefinitely —
      +        the watcher must NOT auto-pause them. Auto-pausing a transiently-failed
      +        platform left bots silently dead after a DNS blip (#35284). The pause
      +        circuit breaker remains available for manual /platform pause only.
               """
               runner = _make_runner()
       
               platform_config = PlatformConfig(enabled=True, token="test")
      -        # 9 prior attempts — the next failure will be the 10th and should
      -        # trip the circuit breaker.
      +        # Far past the old circuit-breaker threshold (10): even after many
      +        # consecutive retryable failures the platform must stay unpaused.
               runner._failed_platforms[Platform.TELEGRAM] = {
                   "config": platform_config,
      -            "attempts": 9,
      +            "attempts": 25,
                   "next_retry": time.monotonic() - 1,
               }
       
      @@ -332,12 +333,15 @@ async def fake_sleep(n):
       
                   await run_one_iteration()
       
      -        # Platform stays in queue — paused, not dropped
      +        # Platform stays in queue and keeps retrying — never auto-paused.
               assert Platform.TELEGRAM in runner._failed_platforms
               info = runner._failed_platforms[Platform.TELEGRAM]
      -        assert info["paused"] is True
      -        assert info["attempts"] == 10
      -        assert "pause_reason" in info
      +        assert info.get("paused") is not True
      +        assert "pause_reason" not in info
      +        assert info["attempts"] == 26
      +        # next_retry is pushed out by the backoff (capped at 300s), not inf.
      +        assert info["next_retry"] != float("inf")
      +        assert info["next_retry"] > time.monotonic()
       
           @pytest.mark.asyncio
           async def test_reconnect_skips_paused_platforms(self):

3 PRs closed without merging

From the close comments: done elsewhere 2 · superseded by another PR 1

  • #13197 fix(gateway): keep retryable platform reconnects queued · done elsewhere → 45465b0, #35387
  • #17216 fix: gateway reconnect watcher retries indefinitely instead of giving up after 20 attempts · done elsewhere → 45465b0, #35387
  • #17219 fix(gateway): don't give up on retryable platform reconnect (#17063) · superseded by another PR → #17063, #26600
Closed issues · 2
  • Closed#12607fix(gateway): retryable reconnects stop after prolonged network loss
  • Closed#17063Gateway reconnect watcher permanently stops retryable platforms after 20 failed attempts
How this cluster was grouped
  • Link evidence (partly structural links): some members are connected by structural evidence (shared changed files, or a closing/superseded reference); the rest are joined by an automated relevance judgement over their text.
  • Members outside that structural core may belong to a different underlying problem.
  • Pairwise link density 0.26: the share of item pairs that carry a link, counting a structural link in full and a relevance-only link at 0.36. 1.00 means every pair is linked.

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At a glance

Subsystem
gateway
Merged PRs
#26600, #35387
Closed issues
2
Attempts
3 PRs closed without merging
Fix link checked
30 May 2026

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