# NousResearch/hermes-agent · Matrix sync retry loop on token introspection errors

## Open now

- 1 issue, 2 PRs open on GitHub.
- #56532: \[Bug\]:\[Matrix\] Gateway enters permanent sync retry loop after "Unable to introspect the access token" although token remains valid
- PR #56547: fix(matrix): stop sync loop on token introspection errors
- PR #57150: fix(matrix): stop retry loop on token introspection auth errors

A bug where the Matrix gateway enters a permanent sync retry loop when token introspection auth errors occur, and related fixes to halt that loop under those conditions.

## TL;DR

- 3 member(s): 1 open issue(s), 0 closed issue(s), 2 open PR(s), 0 merged PR(s), 0 PR(s) closed without merging.
- No fix has been merged to main; one or more PRs were attempted (see below).
- **Recommended:** review the prior/competing PR(s) below. A fix was attempted but not merged; your case may extend or revive that work.

## Maintainer resolution verdict

- Internal-tracker verdict over this cluster's issue members: `unresolved`. This is distinct from the fix status above. Weigh it yourself.

## How this cluster was grouped

- Link evidence (`STRUCTURAL_SPANNING`): every member is connected by structural evidence: shared changed files, or a closing/superseded reference.
- Pairwise link density `0.67`: the share of member pairs that carry a link, counting a structural link in full and a relevance-only link at 0.36. `1.00` means every pair is linked.

## Open related issues

- #56532: \[Bug\]:\[Matrix\] Gateway enters permanent sync retry loop after "Unable to introspect the access token" although token remains valid

## Prior & competing PRs

- **#56547: fix(matrix): stop sync loop on token introspection errors**. open
  - maintainer direction: category `silent_close`; implication `active`
  - files: `plugins/platforms/matrix/adapter.py`, `tests/gateway/test_matrix.py`
- **#57150: fix(matrix): stop retry loop on token introspection auth errors**. open
  - maintainer direction: category `uncategorized`; implication `needs_llm`; refs `#57375`
  - files: `plugins/platforms/matrix/adapter.py`, `tests/gateway/test_ws_auth_retry.py`

## Fix status

- No merged fix on record.
- Subsystem: `gateway`