# NousResearch/hermes-agent · Matrix gateway not receiving incoming messages; syncer start changes

## Open now

- Nothing open on GitHub.

One issue reports that the Matrix gateway can send messages but does not receive or respond to incoming ones. Three pull requests have near-identical titles about starting the Matrix client (mautrix) syncer in the gateway, and they appear related to that report, though the titles alone don't confirm what each change does.

## TL;DR

- 4 member(s): 0 open issue(s), 1 closed issue(s), 0 open PR(s), 0 merged PR(s), 3 PR(s) closed without merging.
- No fix has been merged to main; one or more PRs were attempted (see below).
- **Recommended:** review the prior/competing PR(s) below. A fix was attempted but not merged; your case may extend or revive that work.

## Maintainer resolution verdict

- Internal-tracker verdict over this cluster's issue members: `unresolved`. This is distinct from the fix status above. Weigh it yourself.

## How this cluster was grouped

- Link evidence (`STRUCTURAL_SPANNING`): every member is connected by structural evidence: shared changed files, or a closing/superseded reference.
- Pairwise link density `0.50`: the share of member pairs that carry a link, counting a structural link in full and a relevance-only link at 0.36. `1.00` means every pair is linked.

## Closed / duplicate issues

- #7914: Matrix gateway can send messages but doesn't receive/respond to incoming messages

## Prior & competing PRs

- **#37807: fix(gateway): start Matrix mautrix syncer**. closed without merge
  - maintainer direction: category `stale_abandoned`; implication `active`; refs `#7914`, `#18505`
- **#37991: fix(gateway): start Matrix client syncer**. closed without merge
  - maintainer direction: category `stale_abandoned`; implication `active`; refs `#37807`, `#7914`, `#18505`
- **#40313: fix(gateway): start matrix client syncer**. closed without merge
  - maintainer direction: category `volume_quota`; implication `active`

## Fix status

- No merged fix on record.
- Subsystem: `gateway`