# NousResearch/hermes-agent · Paused Windows services blocking update process

## Open now

- Nothing open on GitHub.

A bug where paused or non-running Windows SCM services cause update failures, and related fixes to skip such services instead of aborting the update.

## TL;DR

- 5 member(s): 0 open issue(s), 1 closed issue(s), 0 open PR(s), 1 merged PR(s), 3 PR(s) closed without merging.
- A fix was merged to main in PR #97929. Verify it addresses your case.
- **Recommended:** read PR #97929 (and any competing PRs below) before filing. Confirm the merged change covers your symptom.

## Maintainer resolution verdict

- Internal-tracker verdict over this cluster's issue members: `resolved` · deciding PR(s): `pr-97929`. This is distinct from the fix status above. Weigh it yourself.

## How this cluster was grouped

- Link evidence (`STRUCTURAL_SPANNING`): every member is connected by structural evidence: shared changed files, or a closing/superseded reference.
- Pairwise link density `0.40`: the share of member pairs that carry a link, counting a structural link in full and a relevance-only link at 0.36. `1.00` means every pair is linked.

## Closed / duplicate issues

- #96860: \[Bug\]: hermes update fails with SCM service enumeration failed when any Windows service is paused (cortsmartserver)

## Prior & competing PRs

- **#97929: fix(update): unrelated transitional Windows services no longer abort updates (salvage of #96381)**. merged to main · fix tier `verified`
  - maintainer direction: category `merged`
  - files: `hermes_cli/gateway.py`, `tests/hermes_cli/test_gateway.py`
- **#96381: fix(update): prevent unrelated Windows services from blocking updates**. closed without merge
  - maintainer direction: category `merged_via`; implication `superseded`; refs `d5632392c7`, `790e1eb6bd`, `#97929`, `#96860`, `#97856`, `#96360`
- **#96862: fix(gateway): skip paused/non-running SCM services instead of aborting update**. closed without merge
  - maintainer direction: category `superseded_by_pr`; implication `superseded`; refs `#97238`
- **#97238: fix(gateway): skip paused/non-running SCM services instead of aborting update**. closed without merge
  - maintainer direction: category `superseded_by_pr`; implication `superseded`; refs `790e1eb6bd`, `#97929`, `#96381`

## Fix status

- Merged to main in PR #97929 (cited above). No release data is tracked. Verify downstream.
- Fix last verified (merged) `2026-08-29`.