# NousResearch/hermes-agent · Fallback mislabels custom providers as 'custom'

## Open now

- 0 issues, 2 PRs open on GitHub.
- PR #98755: fix(desktop): show configured provider after fallback
- PR #98950: fix(billing): preserve configured provider identity on custom-provider billing records

These issues and fixes address a bug where automatic fallback to a custom provider incorrectly displays 'custom' in the UI and billing records instead of the provider's configured name.

## TL;DR

- 4 member(s): 0 open issue(s), 1 closed issue(s), 2 open PR(s), 1 merged PR(s), 0 PR(s) closed without merging.
- A fix was merged to main in PR #98757. Verify it addresses your case.
- **Recommended:** read PR #98757 (and any competing PRs below) before filing. Confirm the merged change covers your symptom.

## Maintainer resolution verdict

- Internal-tracker verdict over this cluster's issue members: `resolved` · deciding PR(s): `pr-98757`. This is distinct from the fix status above. Weigh it yourself.

## How this cluster was grouped

- Link evidence (`STRUCTURAL_SPANNING`): every member is connected by structural evidence: shared changed files, or a closing/superseded reference.
- Pairwise link density `0.50`: the share of member pairs that carry a link, counting a structural link in full and a relevance-only link at 0.36. `1.00` means every pair is linked.

## Closed / duplicate issues

- #98739: Fallback to custom provider shows "custom" in UI instead of configured provider name

## Prior & competing PRs

- **#98757: fix(fallback): automatic fallback no longer relabels named custom providers as 'custom' (#98739)**. merged to main · fix tier `verified`
  - maintainer direction: category `merged`
  - files: `cron/scheduler.py`, `gateway/run.py`, `hermes_cli/fallback_config.py`, `tests/hermes_cli/test_fallback_config.py`, `tui_gateway/server.py`
- **#98755: fix(desktop): show configured provider after fallback**. open
  - maintainer direction: category `uncategorized`; implication `needs_llm`
  - files: `tests/tui_gateway/test_make_agent_provider.py`, `tui_gateway/server.py`
- **#98950: fix(billing): preserve configured provider identity on custom-provider billing records**. open
  - maintainer direction: category `uncategorized`; implication `needs_llm`; refs `#98739`
  - files: `agent/agent_runtime_helpers.py`, `agent/codex_runtime.py`, `agent/conversation_loop.py`, `tests/agent/test_billing_provider_identity.py`

## Fix status

- Merged to main in PR #98757 (cited above). No release data is tracked. Verify downstream.
- Fix last verified (merged) `2026-09-14`.
- Subsystem: `agent`